HOPE International privacy policy

HOPE International is committed to protecting your privacy and security. We recognize that when you engage with HOPE, you are trusting us with your information, and we take this responsibility seriously. We continually work hard to protect the data with which we are entrusted.

Consent and terms of agreement

By engaging with HOPE International, whether through a HOPE representative, event, using this website, or other interaction, you signify your acceptance of our privacy policy, and we commit to abiding by it. If you do not agree to this policy, please do not use our site or otherwise engage with HOPE. This policy does not apply to your use of affiliated sites which link to HOPE International.

Changes to our privacy policy

We recommend you review our privacy policy regularly for updates. We reserve the right to make changes to this privacy policy without advance notice. If we do, we will post those changes on our website. Changes to this privacy policy are effective immediately upon posting. Your continued interaction with HOPE and our website following the posting of changes to these terms will mean that you accept those changes.

Your information

This privacy policy applies to the personal data we collect and store about you. As permitted by law, we store data when necessary to provide a service to you. We obtain information about you through our online properties, marketing activities, personal interactions, and publicly available sources. HOPE International will not sell your information. We will not share your information for any purpose unnecessary for HOPE to carry out our work, nor will we send you mailings or communications on behalf of other organizations.

Personal information

We collect personally identifiable information when you contact us via email or other means, make a donation, or otherwise provide us with your personal information. Personally identifiable information may include but is not limited to your name; email address(es); mailing address(es); phone number(s); age; place of employment; church affiliation; check, bank, or credit card information; or additional information as needed (e.g., to register for a HOPE trip, additional information may be needed, such as emergency contact, medical insurance provider, and dependent names). HOPE also occasionally engages with third-party service providers to process and collect additional publicly available data.

We believe in relationships

When development representatives have a direct relationship with you, we retain data related to your meetings and interests. We use this information to customize the communications and interactions we deliver to you.

Non-personal information

HOPE International or its third-party contractors/services may collect non-personally identifiable information from you when you access one of HOPE International’s websites or digital platforms. Such information includes but is not limited to IP address, referral domain name address, browser type, device, operating system, and browsing behavior. This information cannot identify you personally and is only used in collective reporting. HOPE International uses Google Analytics, Google Tag Manager, Hot Jar, and other third-party resources to generate and view reports about online interactions and behavior. We use these reports to help provide visitors like you with a better online experience with HOPE.

Usage of cookies

To collect this non-personal information, our digital platforms might use cookies (small text files that are typically stored on your browser cache or mobile device). Cookies may be used to monitor website use, offer you customized content and advertising, and inform us how we can serve you better.

You can always adjust your web browser settings to change your cookie preferences, but please note that rejecting or blocking all cookies may mean you cannot use certain features of our website or offerings.

How we use your information

We may collect and use your information

  1. to fulfill your requests for services;
  2. to contact you if necessary;
  3. to remember your preferences and interests related to HOPE;
  4. to review and analyze website use and functionality;
  5. to attend to problems with our websites, products and services, or organization;
  6. to track aggregate trends within our donor base
  7. to safeguard the security or integrity of our websites and organization; and
  8. to tailor our offers and advertising to you about our work and how you can get involved.

Our primary purposes in collecting information are to accept donations, complete our organizational projects, inform you about HOPE International’s work, and provide you with a personalized experience. We may also use information for internal or analytical purposes (e.g., to learn more about HOPE International supporters or to respond to requests for information, merchandise, or improvements to our website and engagement strategies). We may inform you of other purposes at the point of collection (e.g., those applying for a job at HOPE International may be asked for additional information).

Online and offline transactions

When you share personal details to make a donation or register for an event or HOPE Trip, HOPE International collects the information needed to complete your transaction, receipt your gift, and communicate back to you. Credit card data is used only for contribution processing; we do not retain it. Rather, transactions are processed by third-party merchant account processors using PCI-compliant methods. Credit card data for recurring transactions is stored and processed by third-party merchant account processors using PCI-compliant methods.

Sharing your information

HOPE International will not sell, trade, or share your information with organizations who intend to use it to market their products or services to you. There may be instances when we share your information with others (e.g., in accordance with a project you’ve sponsored; as required by law or law enforcement; to cooperate with legal processes; to protect the security of an individual; or to protect HOPE International’s legal rights or against fraud, misconduct, or criminal action). We may also share your information with companies that provide us with services or with a successor legal entity.

Third-party links and/or content

You may see content on our site that links to other websites of our supporters, licensors, and other third parties (e.g., we may promote books or resources produced by HOPE friends, partners, or staff if the content is consistent with our organizational values). We do not control the contents or links that appear on these sites. We recommend you review the privacy policies of any third-party sites or services before providing any of them with your personal information. We sometimes partner with third-party services to facilitate interactions with you. We commit to partnering only with third parties that meet our security and privacy standards.

Access to your personal information

To access or correct your personal data on file with HOPE or to remove your personal information from our distribution lists, contact us using the information at the end of this document.

Data security

Protecting your privacy and personal information is a top priority for us. We have taken careful physical, electronic, and managerial measures to provide safe transmission of information from your device to our servers to best secure your personal information. Access to personal constituent information is restricted only to staff as needed to perform their duties. When sensitive information, such as a credit card number, is entered in our online forms, the data is encrypted. A third-party commercial credit card processing institution manages this process. Our donation and order processing systems are routinely tested for PCI-compliance, and we make adjustments to security settings and practices as necessary.

The internet is not a completely secure communication channel, and visitors to our digital platforms use them at their own risk. However, HOPE International commits to complying with industry security standards with our online data capture methods.

Contact

If you have any questions about this privacy policy, please contact HOPE International:

227 Granite Run Drive, Suite 250
Lancaster, PA 17601
717.464.3220
.(JavaScript must be enabled to view this email address)

Last updated:
December 6, 2022

HOPE International solicitation disclosure

HOPE International is a 501(c)(3) organization, contributions to which are tax-deductible to the extent permitted by law. HOPE International publishes financial information online in its annual reports, financial statements, and 990s. You may also obtain financial information without cost by writing HOPE International, 227 Granite Run Drive, Suite 250, Lancaster, PA 17601, or by calling 1.717.464.3220.

Certain states require written disclosures for nonprofit organizations soliciting contributions. Individual state disclosures are below. REGISTRATION WITH A STATE DOES NOT IMPLY ENDORSEMENT, APPROVAL, OR RECOMMENDATION BY THAT STATE.

Colorado: Colorado residents may obtain copies of registration and financial documents from the office of the Secretary of State, 303-894-2860, www.sos.state.co.us, re: Reg.No. 20073008771.

Florida: A COPY OF THE OFFICIAL REGISTRATION AND FINANCIAL INFORMATION MAY BE OBTAINED FROM THE DIVISION OF CONSUMER SERVICES BY CALLING TOLL-FREE 1-800-HELP-FLA OR ONLINE AT www.FloridaConsumerHelp.com, REGISTRATION DOES NOT IMPLY ENDORSEMENT, APPROVAL, OR RECOMMENDATION BY THE STATE. REGISTRATION #: CH13946.

Georgia: A full and fair description of the programs and activities of HOPE International and its financial statement are available upon request at the address indicated above.

Illinois: Contracts and reports regarding HOPE International are on file with the Illinois Attorney General.

Maryland: For the cost of postage and copying, documents and information filed under the Maryland charitable organizations laws can be obtained from the Secretary of State, Charitable Division, State House, Annapolis, MD 21401, 800-825-4510.

Michigan: MICS No. 23999.

Mississippi: The official registration and financial information of HOPE International may be obtained from the Mississippi Secretary of State’s office by calling 1-888-236-6167. Registration by the Secretary of State does not imply endorsement by the Secretary of State.

New Jersey: INFORMATION FILED WITH THE ATTORNEY GENERAL CONCERNING THIS CHARITABLE SOLICITATION AND THE PERCENTAGE OF CONTRIBUTIONS RECEIVED BY THE CHARITY DURING THE LAST REPORTING PERIOD THAT WERE DEDICATED TO THE CHARITABLE PURPOSE MAY BE OBTAINED FROM THE ATTORNEY GENERAL OF THE STATE OF NEW JERSEY BY CALLING 973-504-6215 AND IS AVAILABLE ON THE INTERNET AT http://www.state.nj.us/lps/ca/charfrm.htm. REGISTRATION WITH THE ATTORNEY GENERAL DOES NOT IMPLY ENDORSEMENT.

New York: A copy of HOPE International’s latest annual financial report may be obtained from HOPE International using the information above or from the Attorney General’s Charities Bureau at www.charitiesnys.com or (212) 416-8686.

North Carolina: Financial information about HOPE International and a copy of its license are available from the State Solicitation Licensing Branch at 919-814-5400 or 888-830-4989 (NC residents only). The license is not an endorsement by the State.

Pennsylvania: The official registration and financial information of HOPE International may be obtained from the Pennsylvania Department of State by calling toll free, within Pennsylvania, 1 (800) 732-0999. Registration does not imply endorsement.

Virginia: Financial statements are available from the State Division of Consumer Affairs, Department of Agricultural and Consumer Services, P.O. Box 1163, Richmond, VA 23218.

Washington: The notice of solicitation required by the State Office of Consumer Affairs is on file with the Washington Secretary of State, and information relating to the financial affairs of HOPE International is available from the Secretary of State at 800-332-4483 or www.sos.wa.gov/charities.

HOPE International terms and conditions

Agreement between HOPE International and website user

Welcome to www.hopeinternational.org. This website, as well as secondary websites, were created for educational, learning, and fundraising purposes. HOPE International’s web properties include www.hopeinternational.org among others.

By accessing this website, you accept these Terms and Conditions. Please discontinue use of www.hopeinternational.org and related digital properties if you do not agree to all of the Terms and Conditions stated on this page.

The following terminology applies to these Terms and Conditions and Privacy Policy: “Client”, “You” and “Your” refers to you, the person logged onto this website and compliant to the Company's Terms and Conditions. “HOPE”, “Ourselves”, “We”, “Our” and “Us”, refers to HOPE International. “Party”, “Parties”, or “Us”, refers to both you and us. All terms refer to the offer, acceptance, and consideration of payment necessary for us to appropriately meet your needs with HOPE’s services in accordance with and subject to prevailing U.S. law. If we use any of the above terminology or other words in the singular, plural, capitalization, and/or he/she or they, please consider them as interchangeable and therefore as referring to same.

Disclaimer

We reserve all rights, terms, and conditions and such Terms and Conditions, privacy policies, and other disclaimer rules are subject to change without notice.

We created these sites for you to learn about, interact with, and support HOPE International, and these Terms and Conditions govern the use of all of our web properties. While we strive for accuracy and do not knowingly misrepresent any information, we do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Privacy

Your use of www.hopeinternational.org is subject to HOPE’s privacy policy. Please review our privacy policy which also governs our personal data collection, security, and privacy practices.

License

Unless otherwise stated, HOPE International and/or its licensors own the intellectual property rights for all material on www.hopeinternational.org and related sites. All intellectual property rights are reserved. You may access www.hopeinternational.org for your own personal use subjected to restrictions set in these Terms and Conditions.

Unless otherwise indicated, you may not:

  • Republish material from www.hopeinternational.org without attribution.
  • Sell, rent, or sub-license material from www.hopeinternational.org.
  • Reproduce, duplicate, or copy material from www.hopeinternational.org.
  • Redistribute content from www.hopeinternational.org without attribution.

Donation information, cancelation, and refunds

If you would like to make changes, cancel, or inquire about your donation history or giving information, you can do so by emailing .(JavaScript must be enabled to view this email address) or calling 717-464-3220 and asking to speak with donor care personnel.

User-generated content

Parts of this website offer an opportunity for users to post and exchange opinions and information. HOPE International reserves the right to filter, edit, or review comments prior to their presence on the website. User comments do not reflect the views and opinions of HOPE International, its agents, and/or affiliates, but rather, those of the person posting their views and opinions. To the extent permitted by applicable laws, HOPE International shall not be liable for the comments or for any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the comments on this website.

HOPE International reserves the right to monitor all comments and to remove any comments which can be considered inappropriate, offensive, or causes breach of these Terms and Conditions.

You warrant and represent that:

  • You are entitled to post your comments on our website and have all necessary licenses and consents to do so;
  • The comments do not invade any intellectual property rights, including without limitation copyright, patent, or trademark of any third party;
  • The comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material which is an invasion of privacy;
  • The comments will not be used to solicit or promote business or present commercial activities or unlawful activity.

You hereby grant HOPE International a non-exclusive license to use, reproduce, edit, and authorize others to use, reproduce, and edit any of your comments in any and all forms, formats, or media.

Credit

This Terms and Conditions page was created referencing World's Free Terms And Conditions Generator, and RocketLawyer.com.